Privacy Policy

Last Updated: November 26, 2025

1. Introduction

Welcome to Careerly AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career platform at careelyai.app (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, profile picture (via Google Sign-In)
  • Career Information: Educational background, work experience, skills, career interests, and goals
  • Resume Data: Information from uploaded resumes and CVs
  • Communication Data: Messages, feedback, and support inquiries

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, IP address, operating system
  • Cookies and Tracking: Session data and preferences (see Section 7)

2.3 Information from Third Parties

  • Google Authentication: Basic profile information (name, email, profile picture) when you sign in with Google
  • Payment Processors: Transaction information for premium features

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: Deliver AI-powered career guidance, job matching, and skill recommendations
  • Personalization: Customize your experience based on your career goals and preferences
  • Communication: Send you updates, newsletters, and important service announcements
  • Improve Service: Analyze usage patterns to enhance features and user experience
  • Security: Detect and prevent fraud, abuse, and security threats
  • Legal Compliance: Comply with applicable laws and regulations
  • AI Training: Improve our AI models (anonymized data only, with your consent)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

When you explicitly authorize us to share information with third parties (e.g., potential employers).

4.2 Service Providers

Third-party vendors who assist with:

  • Cloud hosting (e.g., Render, AWS)
  • Authentication services (Google OAuth)
  • Payment processing
  • Analytics and performance monitoring
  • Customer support

4.3 Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and safety.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and data at any time through your account settings or by contacting us at hopeifeanyi2@gmail.com.

After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes, typically for up to 90 days.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data
  • Object: Object to certain data processing activities

To exercise these rights, contact us at hopeifeanyi2@gmail.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Secure authentication via Google OAuth 2.0
  • Regular security audits and updates
  • Access controls and employee training
  • Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hopeifeanyi2@gmail.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

11. Third-Party Links

Our Service may contain links to third-party websites, job boards, or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Region-Specific Notices

For EU/EEA Users (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

For California Users (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information (note: we do not sell personal information).

For Nigerian Users (NDPR)

We comply with the Nigeria Data Protection Regulation (NDPR) and ensure your data is processed lawfully and transparently.